Frequently Asked Questions
Everything you need to know about bringing comfort home.
What are your standard shipping times?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that oversized furniture and custom-made pieces may be subject to a restocking fee.
Do you offer international shipping?
Currently, Gather Here Online ships exclusively to addresses within the United States and Canada. We are working on expanding our reach to more countries soon.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products ethically sourced?
Yes, we prioritize partnerships with artisans and manufacturers who follow sustainable practices and fair labor standards to ensure your home is filled with products you can feel good about.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.